AI for hospitality that handles guest experience around the stay
Answers guest questions about rooms, amenities, and local recs in your property's voice.
Drafts pre-arrival, in-stay, and post-stay sequences with personalised touches.
Brain AI holds your property details, local guides, and brand standards.
Every hospitality operations workflow in one platform
Hospitality runs on guest experience and on the comms, scheduling, and operations that wrap it. Sintra runs that work for you. Twelve specialised functions across guest comms, operations, marketing, and reviews, all sharing your property details through Brain AI.
What slows down a hospitality operation
AI in hospitality should reduce front desk friction, not add another booking screen. These are the drains every property runs into.
Guest questions come 24/7
Check-in times, amenities, local recs, billing. Each one is small. They never stop.
Pre-arrival sequences are inconsistent
Some bookings get a personalised welcome, some get nothing. The first impression varies by who happened to be at the desk.
Reviews go unaddressed
Bad review posts. Three days later somebody notices. The reputation work happens reactively.
Local recommendation depends on staff
Some staff know the neighbourhood, some don't. Guests get inconsistent recommendations.
Group bookings are heavy admin
Each group needs coordination across rooms, F&B, events. The admin eats hours that should be on experience.
Performance reporting is reactive
Owner asks about occupancy and ADR. Each ask becomes a Friday assembly.
How AI for hospitality runs your operation, function by function
Each role is built for one part of property work. Brain AI holds your details, local guides, and brand standards.
Answer guest questions across channels
Draft pre-arrival and post-stay sequences
Reply to reviews in property voice
Generate local recommendations on demand
Manage group booking coordination
Pull daily occupancy and ADR snapshots
Schedule social content and local promotions
Audit OTA listings for consistency
How properties actually use AI for hospitality
Five workflows that recover the front desk hours.
Guest inquiries
AI handles routine questions about check-in, amenities, and local information using your property details. Complex requests route to staff with full context.
Pre-arrival sequence
Each booking triggers a personalised pre-arrival sequence: welcome, local recommendations, upsells. The first impression stops varying by shift.
Review management
AI flags every new review the moment it posts, drafts a response in property voice, and tracks themes across feedback.
Local recommendations
Drop the local guide into Brain AI. AI handles guest questions about restaurants, activities, and transport with the same level of knowledge every time.
Group coordination
AI handles group rooming lists, F&B coordination, and event scheduling. The admin eats less of the experience hours.
Twelve AI tools for hospitality, one subscription
Each role is built for one part of property work. They share your details, local guides, and brand standards through Brain AI.
Brain AI keeps every guest reply in property voice
Drop your property details, local guides, brand standards, and past best-resolved guest interactions into Brain AI. Every output reads from it before it writes. The pre-arrival, the inquiry reply, the review response all sound like one property because they share one source. 93% of users see response accuracy improve once Brain AI is populated.
93%
Of users report increase in response accuracy after filling Brain AI.
5.2 hours
Saved for users per week by eliminating repetitive context-setting.
As users continue to engage with Brain AI, they experience ongoing improvement in their critical thinking skills and cognitive abilities.
Plugs into the PMS and hospitality stack you already use
Google
Drive
Gmail
Google Calendar
Outlook
Notion
Quickbooks
Microsoft
Strava
Google
Analytics
Google
Drive
Gmail
Google Calendar
Outlook
Notion
Quickbooks
Microsoft
Strava
Google
Analytics
Google
Drive
Gmail
Google Calendar
Outlook
Notion
Quickbooks
Microsoft
Strava
Google
Analytics
How to start
Three steps from sign-up to your first auto-replied guest.
Connect your stack
Link your PMS, OTA channels, email, and review platforms. Set up takes ten minutes.
Fill Brain AI
Drop in your property details, local guide, brand voice, and past resolved guest comms.
Run the first replies
Ask AI to handle today's guest inquiries. Real output before check-in time.
With great powers
comes great privacy.
Encrypted by design
From your first login to the last addition in your business knowledge vault, every interaction is encrypted in transit and at rest. This means that neither Sintra nor any third party can access your files or analytics.
Full Data Ownership
"Your content, your strategy, your AI - they belong entirely to you. At any time, you can delete your data or export it. We don’t train models on it or resell it, and your Brain AI is built exclusively on your own assets.
GDPR Compliant
We follow the highest standards of data protection under the GDPR framework. Your personal information is collected and stored transparently - with clear rights to access, modify, or delete your data at any time.
Pricing built for hotels and hospitality businesses
One subscription gives you all 12 functions, Brain AI, and the full integration list. No per-room fees, no per-booking charges. 14-day money-back guarantee on your first paid month.
Used by more than
50,000+ founders.
I can’t recommend SintraAI enough. It’s like having a personal business coach 24/7, mapping out steps to grow my company and clarifying my priorities. I feel a renewed sense of focus and control every day.
December 29, 2024 • Socrate Concepcion • US
Each AI bot tackles my to-do list, from scheduling tasks to crawling my website for SEO tips. I love how it set up calendar reminders for all my commitments. Sintra.ai is well worth every penny, especially for a busy single-person business.
December 14, 2024 • Jennifer Glenn • US
As an entrepreneur launching a new venture, Sintra.ai has made a real difference. The AI assistants are like personal staff I can rely on. And whenever I needed support, the team was on point. A must-try for any budding business!
December 21, 2024 • Custódio Barreiros • HU
I once had a large team, and although I loved my helpers, they needed constant motivation. With Sintra, there’s no drama, just new ideas that I can simply accept or reject. It’s a huge relief—100% recommended.
December 26, 2024 • Holly Wehde • US
Hiring Sintra was a great decision for my struggling boutique. They handle social media posts, guide my ads, and even offered a solution for double social media pages. Now I can focus on my inventory and customers.
December 17, 2024 • Michele Davis • US
Signed up for Sintra X—it felt overwhelming at first, but once it understood how I think, it turned into a creative powerhouse. Support is top-notch, and the daily integrations impress me.
Dec 10, 2024 • Sami Liftoff • US
I’m not usually one to give top marks, but once I got comfortable with Sintra’s 12 helpers, I was blown away by their efficiency. They churn out so many analytical ideas I have to pause and digest them. It’s sometimes overwhelming, but in a good way.
December 29, 2024 • lars • DK
Sintra integrates with all my favorite tools and these little helpers automate my tasks in a huge way. They actually learn my company’s style day by day. It’s a massive step up from generic AI chats.
December 30, 2024 • Michelangelo • IT
My life is simpler with Sintra. It handles content creation, next steps, brainstorming, and copy. I highly recommend it if you want to free up mental space for what truly matters in your business.
December 28, 2024 • Lionel D'Alvia • US
My “team” in Sintra knocks out tasks like magic, offering fresh ideas for efficiency and better customer outreach. It’s a relief knowing I have AI assistants ready to go around the clock.
December 31, 2024 • Kat Angelica • US
I’ve only been using Sintra for a couple of weeks, but the experience has been great—especially with the social media bot reaching out to me with new ideas. The pull model feels super proactive and makes me more confident in my daily tasks.
December 30, 2024 • Bayan Qandil • US
I challenge anyone to compare other platforms to Sintra.ai and their staff—you won’t find a better customer experience. Everyone is professional, responsive, and genuinely cares about helping. Truly top-notch!
December 28, 2024 • Timothy Montjoy • US
This platform helps me like a full-time employee would. As a startup, I can’t afford extra staff, so Sintra stepped in to handle complex tasks and free me up for big-picture thinking.
December 28, 2024 • Jules Kincaid • US
I’m juggling multiple hats in my business, and these 12 AI “helpers” lighten the load. They even crack jokes and celebrate milestones with me! I saved thousands in consultant fees by letting Sintra handle SEO and content tasks.
December 30, 2024 • Michelle Smith • US
This platform helps me like a full-time employee would. As a startup, I can’t afford extra staff, so Sintra stepped in to handle complex tasks and free me up for big-picture thinking.
December 24, 2024 • Domanic R.H • US
Data-Backed Results From Real Users
+37%
Revenue growth in the first 90 days
5x
Faster content production across all channels
20h
Saved weekly on admin, support, and content work
80%
Of repetitive tasks fully automated
Run your property's operations on AI
Twelve functions, one subscription, no expanded front desk. Get Sintra, drop your local guide into Brain AI, and see the first guest replies before check-in.
Frequenly asked questions
AI is transparent by default, but the voice feels like your property. Guests reply because the answer was useful.
It integrates with the major property management systems via approved connections. The integration list keeps growing.
Yes. AI replies in 100+ languages, with brand voice preserved through Brain AI.
AI scales with volume. Peak season inquiries get the same response time as low season.
Boutique properties get the highest leverage. One AI runs the comms a larger property staffs for. The 14-day money-back guarantee covers the trial.
PlayOS, Inc.
All rights reserved