Product
Features
Resources
AI EmployeeS
What is an AI Employee?
Social media manager
SEO specialist
Sales manager
Growth coach
eCom specialist
Copywriter
Data analyst
Recruiter
Executive assistant
Business strategist
Email marketer
Customer support
Brain AI
One memory across your whole team
Integrations
Connect 1000+ tools you already use
Blog
Case studies
Help & Guides
Careers
Affiliate program
Summer edition 2026
See everything new in Sintra this season.
Pricing
Book a Demo
Log in
Get Sintra AI

COOKIE POLICY

Last updated October 12, 2026



This Cookie Policy explains how PlayOS, Inc. ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at https://sintra.ai ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, PlayOS, Inc.) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Preference Center. The Cookie Preference Center allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Preference Center can be found in the notification banner and on our Website. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

Name:sentryReplaySession
Purpose:Keeps a short-lived identifier for Sentry error monitoring on the Sintra app, so that when something breaks we can see what led to the error and fix it. Cleared when the browser tab closes.
Provider:app.sintra.ai
Service:Sentry View Service Privacy Policy
Type:html_session_storage
Expires in:Session

Name:__cf_bm
Purpose:Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode.
Provider:.calendly.com
Service:CloudFlare View Service Privacy Policy
Type:server_cookie
Expires in:30 minutes

Name:__cf_bm
Purpose:Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode.
Provider:.load.s.sintra.ai
Service:CloudFlare View Service Privacy Policy
Type:server_cookie
Expires in:30 minutes

Name:_cfuvid
Purpose:This cookie is set by Cloudflare to enhance security and performance. It helps identify trusted web traffic and ensures a secure browsing experience for users.
Provider:.sintra.ai
Service:Cloudflare View Service Privacy Policy
Type:server_cookie
Expires in:Session

Name:m
Purpose:Tracks the user's session for Stripe
Provider:m.stripe.com
Service:Stripe View Service Privacy Policy
Type:server_cookie
Expires in:1 year 11 months 29 days

Name:_cfuvid
Purpose:This cookie is set by Cloudflare to enhance security and performance. It helps identify trusted web traffic and ensures a secure browsing experience for users.
Provider:.calendly.com
Service:Cloudflare View Service Privacy Policy
Type:server_cookie
Expires in:Session

Name:__cf_bm
Purpose:Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode.
Provider:.alia-prod.com
Service:CloudFlare View Service Privacy Policy
Type:server_cookie
Expires in:30 minutes

Name:__cf_bm
Purpose:Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode.
Provider:.wf-app-prod.cosmic.webflow.services
Service:CloudFlare View Service Privacy Policy
Type:server_cookie
Expires in:30 minutes

Name:sintra_cc
Provider:.sintra.ai
Type:server_cookie
Expires in:1 day

Name:_calendly_session
Purpose:Session cookie set by the embedded Calendly scheduler. Stores booking information to pre-populate details for future bookings and keep the widget working. Not passed to third parties.
Provider:calendly.com
Service:Calendly View Service Privacy Policy
Type:server_cookie
Expires in:21 days

Name:_cache
Provider:calendly.com
Type:html_local_storage
Expires in:Persistent

Name:gbuuid
Provider:.sintra.ai
Type:server_cookie
Expires in:11 months 30 days

Name:__stripe_mid
Purpose:Used by Stripe, our payment processor, to prevent fraud and process payments securely at checkout.
Provider:.sintra.ai
Service:Stripe
Type:http_cookie
Expires in:1 year

Name:__stripe_mid
Purpose:Used by Stripe, our payment processor, to prevent fraud and process payments securely at checkout.
Provider:.app.sintra.ai
Service:Stripe
Type:http_cookie
Expires in:1 year

Name:__stripe_sid
Purpose:Used by Stripe, our payment processor, to prevent fraud and process payments securely at checkout.
Provider:.sintra.ai
Service:Stripe
Type:http_cookie
Expires in:30 minutes

Name:__stripe_sid
Purpose:Used by Stripe, our payment processor, to prevent fraud and process payments securely at checkout.
Provider:.app.sintra.ai
Service:Stripe
Type:http_cookie
Expires in:30 minutes

Name:sintra_attr
Purpose:Keeps the campaign source of the visit (UTM parameters and click IDs) so a purchase at checkout is attributed to the right campaign. First-party, read only by Sintra.
Provider:.sintra.ai
Service:Sintra
Type:http_cookie
Expires in:30 days

Name:gbStickyBuckets__id||#
Purpose:Remembers which version of a page test the visitor was assigned to, so they see the same version on every visit.
Provider:sintra.ai
Service:GrowthBook
Type:http_cookie
Expires in:180 days

Name:TERMLY_API_CACHE
Purpose:Stores the visitor's cookie consent choice so the banner doesn't ask again on every page.
Provider:sintra.ai
Service:Termly
Type:html_local_storage
Expires in:Persistent

Name:gbStickyBuckets__id||#
Purpose:Remembers which version of a page test the visitor was assigned to, so they see the same version on every visit.
Provider:app.sintra.ai
Service:GrowthBook
Type:http_cookie
Expires in:180 days

Name:__mp_opt_in_out_e9c803bb9202cb057c9b16f3e8af6d4c
Purpose:Records whether the visitor allowed analytics, so Mixpanel respects their consent choice across Sintra sites.
Provider:.sintra.ai
Service:Mixpanel
Type:http_cookie
Expires in:1 year

Name:intercom-id-s36tbegb
Purpose:Keeps the support chat working and remembers the visitor's conversation.
Provider:.sintra.ai
Service:Intercom
Type:http_cookie
Expires in:270 days

Name:intercom-session-s36tbegb
Purpose:Keeps the support chat working and remembers the visitor's conversation.
Provider:.sintra.ai
Service:Intercom
Type:http_cookie
Expires in:7 days

Name:intercom-device-id-s36tbegb
Purpose:Keeps the support chat working and remembers the visitor's conversation.
Provider:.sintra.ai
Service:Intercom
Type:http_cookie
Expires in:270 days

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.

Name:mp_distinct_id
Purpose:Mixpanel visitor ID used to measure how visitors use the site and the app.
Provider:.sintra.ai
Service:Mixpanel
Type:server_cookie
Expires in:1 year
Name:_clsk
Purpose:Connects multiple page views by a user into a single Clarity session recording
Provider:.sintra.ai
Service:Microsoft Clarity View Service Privacy Policy
Type:http_cookie
Expires in:1 day
Name:cal_anonymous_id
Purpose:Calendly cookie holding an anonymous visitor identifier, used to attribute scheduling-page interactions for analytics.
Provider:calendly.com
Service:Calendly View Service Privacy Policy
Type:server_cookie
Expires in:11 months 30 days
Name:FPLC
Provider:.sintra.ai
Type:server_cookie
Expires in:20 hours
Name:mp_#_perfalytics
Purpose:First-party Mixpanel analytics storage holding the distinct ID and super properties. The perfalytics persistence suffix is Freshpaint's configured instance name (Perfalytics Inc. is Freshpaint's legal entity), so this appears on Freshpaint-driven Mixpanel setups.
Provider:.sintra.ai
Service:Mixpanel View Service Privacy Policy
Type:server_cookie
Expires in:11 months 30 days
Name:mp_#_perfalytics
Purpose:First-party Mixpanel analytics storage holding the distinct ID and super properties. The perfalytics persistence suffix is Freshpaint's configured instance name (Perfalytics Inc. is Freshpaint's legal entity), so this appears on Freshpaint-driven Mixpanel setups.
Provider:sintra.ai
Service:Mixpanel View Service Privacy Policy
Type:html_session_storage
Expires in:Session
Name:_ga
Purpose:Records a particular ID used to come up with data about website usage by the user
Provider:.calendly.com
Service:Google Analytics View Service Privacy Policy
Type:http_cookie
Expires in:1 year 1 month 4 days
Name:Priority
Provider:c.bing.com
Type:server_cookie
Expires in:Session
Name:SM
Purpose:Session cookie used to collect anonymous information on how visitors use a site to help improve their experience and for better target ads.
Provider:.c.clarity.ms
Service:Microsoft Clarity View Service Privacy Policy
Type:server_cookie
Expires in:Session
Name:_cs_s
Provider:.sintra.ai
Type:http_cookie
Expires in:29 minutes
Name:_ga_#
Purpose:Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions
Provider:.sintra.ai
Service:Google Analytics View Service Privacy Policy
Type:http_cookie
Expires in:1 year 1 month 4 days
Name:_cs_id
Provider:.sintra.ai
Type:http_cookie
Expires in:1 year 30 days
Name:_cs_c
Provider:.sintra.ai
Type:http_cookie
Expires in:1 year 30 days
Name:MR
Purpose:This cookie is used by Microsoft to reset or refresh the MUID cookie.
Provider:.c.bing.com
Service:Microsoft View Service Privacy Policy
Type:server_cookie
Expires in:7 days
Name:_cltk
Purpose:Used by Microsoft Clarity to store and track user interaction
Provider:sintra.ai
Service:Microsoft Clarity View Service Privacy Policy
Type:html_session_storage
Expires in:Session
Name:_ga
Purpose:Records a particular ID used to come up with data about website usage by the user
Provider:.sintra.ai
Service:Google Analytics View Service Privacy Policy
Type:http_cookie
Expires in:1 year 1 month 4 days
Name:sprig.anon.env.vid.map
Provider:calendly.com
Type:html_local_storage
Expires in:Persistent
Name:ajs_anonymous_id
Purpose:Used for Analytics and help count how many people visit a certain site by tracking if you have visited before
Provider:calendly.com
Service:Segment View Service Privacy Policy
Type:html_local_storage
Expires in:Persistent
Name:_clck
Purpose:Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID
Provider:.sintra.ai
Service:Microsoft Clarity View Service Privacy Policy
Type:http_cookie
Expires in:11 months 30 days
Name:_hjHasCachedUserAttributes
Purpose:Used by Hotjar to store User Attributes sent through the Hotjar Identify API, whenever the user is not in the sample. Collected attributes will only be saved to Hotjar servers if the user interacts with a Hotjar Feedback tool.
Provider:.sintra.ai
Service:.voices.com
Type:http_cookie
Expires in:Session
Name:_hjUserAttributes
Provider:sintra.ai
Type:html_local_storage
Expires in:Persistent
Name:MR
Purpose:This cookie is used by Microsoft to reset or refresh the MUID cookie.
Provider:.c.clarity.ms
Service:Microsoft View Service Privacy Policy
Type:server_cookie
Expires in:7 days
Name:mp_#_mixpanel
Purpose:This cookie is set by Mixpanel for analyzing traffic, and in particular how users reached the platform. Persistent cookie that expires after 1 year
Provider:.sintra.ai
Service:MixPanel View Service Privacy Policy
Type:server_cookie
Expires in:11 months 30 days
Name:SRM_B
Purpose:Used by Microsoft Advertising in conjunction with Bing services for ad tracking and optimization.
Provider:.c.bing.com
Service:Microsoft Bing View Service Privacy Policy
Type:server_cookie
Expires in:1 year 24 days
Name:ANONCHK
Purpose:Used by Bing as a unique user identifier for users seeing Bing ads.
Provider:.c.clarity.ms
Service:Bing View Service Privacy Policy
Type:server_cookie
Expires in:10 minutes
Name:error
Provider:connect.facebook.net
Type:pixel_tracker
Expires in:Session
Name:Priority
Provider:c.clarity.ms
Type:server_cookie
Expires in:Session
Name:_ga_#
Purpose:Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions
Provider:.calendly.com
Service:Google Analytics View Service Privacy Policy
Type:http_cookie
Expires in:1 year 1 month 4 days
Name:c.gif
Provider:c.clarity.ms
Service:Microsoft Clarity View Service Privacy Policy
Type:pixel_tracker
Expires in:Session
Name:FPID
Provider:.sintra.ai
Type:server_cookie
Expires in:1 year 11 months 29 days
Name:userleap.ids
Provider:calendly.com
Type:html_local_storage
Expires in:Persistent
Name:CLID
Purpose:Identifies the first-time Clarity saw this user on any site using Clarity
Provider:www.clarity.ms
Service:Microsoft Clarity View Service Privacy Policy
Type:server_cookie
Expires in:11 months 30 days
Name:MUID
Purpose:Sets a unique user id for tracking how the user uses the site. Persistent cookie that is saved for 3 years.
Provider:.clarity.ms
Service:Bing Analytics View Service Privacy Policy
Type:http_cookie
Expires in:1 year 24 days
Name:FPGSID
Provider:.sintra.ai
Type:server_cookie
Expires in:30 minutes
Name:MUID
Purpose:Sets a unique user id for tracking how the user uses the site. Persistent cookie that is saved for 3 years.
Provider:.bing.com
Service:Bing Analytics View Service Privacy Policy
Type:http_cookie
Expires in:1 year 24 days

Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Name:__kl_key
Purpose:Klaviyo identifier used to recognise the visitor for email marketing and on-site sign-up forms.
Provider:sintra.ai
Service:Klaviyo
Type:html_local_storage
Expires in:Persistent
Name:_gcl_aw
Purpose:Stores the Google Ads click ID so a sign-up or purchase can be attributed to the ad.
Provider:.sintra.ai
Service:Google Ads
Type:http_cookie
Expires in:90 days
Name:FPGCLAW
Purpose:Server-side copy of the Google Ads click ID, used to attribute conversions to the ad.
Provider:.sintra.ai
Service:Google Ads
Type:server_cookie
Expires in:90 days
Name:multiFbc
Purpose:Meta Pixel's stored copy of ad click IDs, used to attribute conversions to the ad.
Provider:sintra.ai
Service:Meta Pixel View Service Privacy Policy
Type:html_local_storage
Expires in:Persistent
Name:alia-popup-ground
Provider:sintra.ai
Type:html_local_storage
Expires in:Persistent
Name:klaviyoOnsite
Provider:sintra.ai
Type:html_local_storage
Expires in:Persistent
Name:__kla_id
Provider:sintra.ai
Type:http_cookie
Expires in:1 year 1 month 4 days
Name:alia-cart
Provider:sintra.ai
Type:html_local_storage
Expires in:Persistent
Name:alia-cookie-results
Provider:sintra.ai
Type:html_session_storage
Expires in:Session
Name:kl-post-identification-sync
Provider:sintra.ai
Type:html_local_storage
Expires in:Persistent
Name:alia-session-257549
Provider:sintra.ai
Type:html_session_storage
Expires in:Session
Name:_gcl_ls
Provider:sintra.ai
Service:https://policies.google.com/privacy
Type:html_local_storage
Expires in:Persistent
Name:lastExternalReferrerTime
Purpose:Detects how the user reached the website by registering their last URL-address.
Provider:sintra.ai
Service:Meta Platforms, Inc View Service Privacy Policy
Type:html_local_storage
Expires in:Persistent
Name:IR_#
Purpose:Used to measure the success of affiliate marketing activity and attribute sales to an affiliate partner.
Provider:.sintra.ai
Service:Impact View Service Privacy Policy
Type:http_cookie
Expires in:11 months 30 days
Name:alia-storage-since
Provider:sintra.ai
Type:html_local_storage
Expires in:Persistent
Name:lastExternalReferrer
Purpose:Detects how the user reached the website by registering their last URL-address.
Provider:sintra.ai
Service:Meta Platforms, Inc View Service Privacy Policy
Type:html_local_storage
Expires in:Persistent
Name:sintra_plan_quote
Provider:sintra.ai
Type:html_session_storage
Expires in:Session
Name:alia-jwt
Provider:sintra.ai
Type:html_local_storage
Expires in:Persistent
Name:11546476166
Provider:www.google.com
Type:pixel_tracker
Expires in:Session
Name:alia-tracking-allowed-sintralabs.myshopify.com
Provider:sintra.ai
Type:html_local_storage
Expires in:Persistent
Name:alia-test
Provider:sintra.ai
Type:html_local_storage
Expires in:Persistent
Name:klaviyoPagesVisitCountV2
Provider:sintra.ai
Type:html_session_storage
Expires in:Session
Name:p
Purpose:Set by Scorecardresearch on sites to help site owners collect information about general visitation patterns of the site visitors
Provider:www.ojrq.net
Service:Scorecardresearch View Service Privacy Policy
Type:pixel_tracker
Expires in:Session
Name:test_cookie
Purpose:A session cookie used to check if the user’s browser supports cookies.
Provider:.doubleclick.net
Service:DoubleClick View Service Privacy Policy
Type:server_cookie
Expires in:15 minutes
Name:_xsd
Provider:sintra.ai
Type:html_local_storage
Expires in:Persistent
Name:brwsr
Provider:.ojrq.net
Type:server_cookie
Expires in:11 months 30 days
Name:IR_gbd
Purpose:Used to measure the success of affiliate marketing activity and attribute sales to an affiliate partner.
Provider:.sintra.ai
Service:Impact View Service Privacy Policy
Type:http_cookie
Expires in:Session
Name:alia-session-record
Provider:sintra.ai
Type:html_session_storage
Expires in:Session
Name:sintra_vpp_last
Provider:.sintra.ai
Type:http_cookie
Expires in:2 months 29 days
Name:$referrer
Provider:sintra.ai
Type:html_local_storage
Expires in:Persistent
Name:$last_referrer
Provider:sintra.ai
Type:html_local_storage
Expires in:Persistent
Name:alia-consent-sintralabs.myshopify.com
Provider:sintra.ai
Type:html_local_storage
Expires in:Persistent
Name:alia-user-actions
Provider:sintra.ai
Type:html_local_storage
Expires in:Persistent
Name:alia-session
Provider:sintra.ai
Type:html_session_storage
Expires in:Session
Name:_gcl_au
Purpose:Used by Google Ads for experimenting with advertisement efficiency across websites using their services.
Provider:.sintra.ai
Service:Google Ads View Service Privacy Policy
Type:http_cookie
Expires in:2 months 29 days
Name:_fbp
Purpose:Facebook tracking pixel used to identify visitors for personalized advertising.
Provider:.sintra.ai
Service:Facebook View Service Privacy Policy
Type:http_cookie
Expires in:2 months 29 days
Name:FPAU
Provider:.sintra.ai
Type:server_cookie
Expires in:2 months 29 days
Name:user-flow-v2-7786460949
Provider:sintra.ai
Type:html_local_storage
Expires in:Persistent
Name:irtps
Provider:.pxf.io
Type:server_cookie
Expires in:1 day
Name:brwsr
Provider:.pxf.io
Type:server_cookie
Expires in:11 months 30 days
Name:_fbc
Purpose:Stores the Meta (Facebook/Instagram) ad click ID so a sign-up or purchase can be attributed to the ad.
Provider:.sintra.ai
Service:Meta Pixel
Type:http_cookie
Expires in:90 days
Name:alia-user-10541
Provider:sintra.ai
Type:html_local_storage
Expires in:Persistent

How can I control cookies on my browser?

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at [email protected] or by post to:

PlayOS, Inc.
8 The Green, Ste A
Dover, DE 19901
United States