Cassie
ai helpdesk agent

Provide instant answers to inquiries with our ai helpdesk agent.

Enhance customer support with our ai helpdesk agent. Meet Milli, your 24/7 assistant ready to provide instant answers to inquiries.

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Cassie

Trusted by leading teams worldwide

Built for support - modern AI helpdesk agent for 24/7 customer care

Sintra's AI helpdesk agent removes the hassle of constant monitoring. Input your customer queries, receive instant, accurate responses, and eliminate delays. Engage effortlessly. Support confidently. Reliable solutions for teams focused on growth.

How to use our AI helpdesk agent

Step 1

To use our AI helpdesk agent, you must first sign up to the platform and select your helper - Cassie.

Step 2

Next, use the chat to define your goals and provide context in natural language.

Step 3

After, upload your files, documents, URLs to resources if necessary.

Step 4

Lastly, review the output and make adjustments if needed. It's that simple.

Step 1

To use our AI helpdesk agent, you must first sign up to the platform and select your helper - Cassie.

Cassie

Step 2

Next, use the chat to define your goals and provide context in natural language.

Cassie

Step 3

After, upload your files, documents, URLs to resources if necessary.

Cassie

Step 4

Lastly, review the output and make adjustments if needed. It's that simple.

Cassie

Cassie can summarize all the information you provide to it.

From scheduling your week to writing content and responding to messages, Sintra’s AI Agents

Key Generation Features of Soshie

01

eCommerce
Manager

Drives online sales growth through strategy, data, and innovation.

02

Business
Strategist

Shapes company direction through analysis, planning, and vision.

03

Customer
Support

Ensures client satisfaction by resolving issues quickly.

04

Data
Analyst

Transforms raw information into insights guiding business decisions.

Discover Cassie's powerful AI abilities.

Managing customer inquiries manually can lead to slow responses, missed messages, and frustrated customers. Our AI helpdesk agent changes that. Instant support, every time. It processes queries efficiently, learns from interactions, and provides accurate answers, allowing your team to focus on more complex issues. The choice is clear: struggle with outdated methods or upgrade to Cassie for seamless support.

Get Started

AI helpdesk agent - always ready, always solving issues

Cassie can

Instant Customer Support.

Resolve customer inquiries quickly and efficiently to enhance satisfaction.

Cassie
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Effortless Issue Resolution.

Quickly address customer concerns with accurate, timely responses.

Scalable Support Solutions.

Effortlessly expand your support capabilities to meet growing customer needs.

Power-Ups
available for Cassie

Sintra Customer Support ReportIntroduction:

This report compiles customer feedback received through various channels including email, phone calls, and social media interactions for Sintra, a Lithuanian-based software development company specializing in AI based products. silk sleep products. The period covered is from the company's establishment in January 2023 to the present.Feedback Summary:Product Satisfaction:The majority of feedback (over

Support Report Generator can generate a support report based on your information, making it ideal for use in contact centers and by support teams to streamline operations.

Hello there,

Thank you for reaching out and for offering such a valuable opportunity to optimize our Facebook and Instagram advertising through your Meta Pro Team. We're always on the lookout for ways to enhance our online presence and reach our target audience more effectively, making this offer particularly interesting to us.Before we proceed, I have a few questions:Could you please provide more details on what the set of calls with a Technical Pro entails? Specifically, we're interested in knowing how these calls are structured and the expected duration.

Customer Email Responder can respond to customer emails based on your Brain AI information, acting as an AI agent to automate and enhance customer communication.

Hello! Thanks for reaching out. Our operating hours are Monday to Friday, from 9:00 AM to 5:00 PM. If you have any questions or need assistance outside these hours, feel free to drop us an email at [email protected], and we'll get back to you as soon as we're back in. Have a wonderful day! 😊

Customer Chat Responder can respond to chat requests from customers based on your Brain AI, functioning as an AI customer service agent to provide efficient and accurate support.

Hey there! Absolutely,

I'd be glad to help. When you buy four silk pillowcases, you'll get 15% off each, dropping the price to €33.99 per piece. Plus, you'll enjoy free shipping and a special gift with your purchase. To grab this deal, just add four pillowcases to your cart, and the discount will be applied automatically. If you have any more questions or need assistance, just drop us a message. Happy shopping! 😊🛍️

Comment Responder can respond to comments instantly, utilizing AI agents to handle interactions across multiple channels.

User Guide for Sintra AI

Welcome to your Sintra AI, the intelligent solution designed to simplify and optimize your daily tasks. This guide will help you get started, understand its features, and ensure safe operation.Sintra AI is equipped with advanced algorithms capable of: - Automating routine tasks - Analyzing data for insights - Assisting in decision-making

Product Manual Generator can generate a product user guide for your product, supporting support teams by automating documentation tasks.

Welcome to our FAQ section.

Q: What is the density of your pillowcases? A: Our pillowcases have a 19 density, which ensures a balance of durability and luxury.Q: Can you explain the thread count for your pillowcases? A: Certainly! Our pillowcases feature a 300 thread count, providing a smooth and comfortable feel.  **Q: Do your pillowcases come with a zipper?** A: Yes, they come with a hidden zipper for a seamless look and easy use.

FAQ Generator can create an FAQ for your brand or product, allowing AI agents to quickly address common customer inquiries.

Helpers of the month, every month.

With over 40,000 entrepreneurs from more than 100 countries, Sintra is the world’s leading provider of business automation tools and AI-powered solutions, including AI for marketing, AI for customer support, and more. Sintra supports businesses at every stage of their AI implementation journey, from initial pilot phases to scaling and optimizing AI initiatives.

SintraAI has been a Game-Changer for My Business!

I can’t recommend SintraAI enough. It’s like having a personal business coach 24/7, mapping out steps to grow my company and clarifying my priorities. I feel a renewed sense of focus and control every day.

December 29, 2024  •  Socrate Concepcion  •  US

Perfect for Solopreneurs—New or Seasoned

Each AI bot tackles my to-do list, from scheduling tasks to crawling my website for SEO tips. I love how it set up calendar reminders for all my commitments. Sintra.ai is well worth every penny, especially for a busy single-person business.

December 14, 2024  •  Jennifer Glenn  •  US

Additional Help from Very Organized Helpers!

As an entrepreneur launching a new venture, Sintra.ai has made a real difference. The AI assistants are like personal staff I can rely on. And whenever I needed support, the team was on point. A must-try for any budding business!

December 21, 2024  •  Custódio Barreiros  •  HU

No psychology degree needed and no drama!

I once had a large team, and although I loved my helpers, they needed constant motivation. With Sintra, there’s no drama, just new ideas that I can simply accept or reject. It’s a huge relief—100% recommended.

December 26, 2024  •  Holly Wehde  •  US

Perfect AI Support for My Online Boutique

Hiring Sintra was a great decision for my struggling boutique. They handle social media posts, guide my ads, and even offered a solution for double social media pages. Now I can focus on my inventory and customers.

December 17, 2024  •  Michele Davis  •  US

Sintra X Saved Me Time

Signed up for Sintra X—it felt overwhelming at first, but once it understood how I think, it turned into a creative powerhouse. Support is top-notch, and the daily integrations impress me.

Dec 10, 2024  •  Sami Liftoff  •  US

Some Time They’re Too Effective with Ideas

I’m not usually one to give top marks, but once I got comfortable with Sintra’s 12 helpers, I was blown away by their efficiency. They churn out so many analytical ideas I have to pause and digest them. It’s sometimes overwhelming, but in a good way.

December 29, 2024  •  lars  •  DK

SOOO much better than ChatGPT

Sintra integrates with all my favorite tools and these little helpers automate my tasks in a huge way. They actually learn my company’s style day by day. It’s a massive step up from generic AI chats.

December 30, 2024  •  Michelangelo  •  IT

So far, I love it!

My life is simpler with Sintra. It handles content creation, next steps, brainstorming, and copy. I highly recommend it if you want to free up mental space for what truly matters in your business.

December 28, 2024  •  Lionel D'Alvia  •  US

I Love Using Sintra

My “team” in Sintra knocks out tasks like magic, offering fresh ideas for efficiency and better customer outreach. It’s a relief knowing I have AI assistants ready to go around the clock.

December 31, 2024  •  Kat Angelica  •  US

Early but satisfied user

I’ve only been using Sintra for a couple of weeks, but the experience has been great—especially with the social media bot reaching out to me with new ideas. The pull model feels super proactive and makes me more confident in my daily tasks.

December 30, 2024  •  Bayan Qandil  •  US

1st class service by everyone at Sintra.ai

I challenge anyone to compare other platforms to Sintra.ai and their staff—you won’t find a better customer experience. Everyone is professional, responsive, and genuinely cares about helping. Truly top-notch!

December 28, 2024  •  Timothy Montjoy  •  US

Sintra is Amazing!

This platform helps me like a full-time employee would. As a startup, I can’t afford extra staff, so Sintra stepped in to handle complex tasks and free me up for big-picture thinking.

December 28, 2024  •  Jules Kincaid  •  US

So Much on My Plate, But Sintra Makes It Easy

I’m juggling multiple hats in my business, and these 12 AI “helpers” lighten the load. They even crack jokes and celebrate milestones with me! I saved thousands in consultant fees by letting Sintra handle SEO and content tasks.

December 30, 2024  •  Michelle Smith  •  US

I Was Pleasantly Surprised with Sintra

This platform helps me like a full-time employee would. As a startup, I can’t afford extra staff, so Sintra stepped in to handle complex tasks and free me up for big-picture thinking.

December 24, 2024  •  Domanic R.H  •  US

40,000+ business owners use Sintra
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So that's Cassie.

Cassie

Your support genius, on AI.

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AI Helpdesk Agent FAQs

Because someone else already asked.

What is an AI helpdesk agent?

An AI helpdesk agent is a digital assistant designed to handle customer inquiries and support tasks. It uses advanced algorithms to provide quick, accurate responses, improving efficiency and customer satisfaction. This technology can operate 24/7, ensuring support is always available when needed.

What's the best AI helpdesk agent?

The best AI helpdesk agent is one that effectively understands and responds to customer inquiries while learning from interactions. Look for features like 24/7 availability, seamless integration with existing systems, and the ability to personalize responses based on user data. This ensures efficient support and enhances customer satisfaction.

How to get started with your AI Helpdesk agent?

To get started, simply sign up and create your account. Follow the onboarding process to provide essential information about your business. This helps the AI learn your preferences and tailor its responses to your needs, ensuring a smooth experience from the beginning.

Is my personal data safe when using your AI helpdesk agent?

Your security and privacy are top priorities when using the AI helpdesk agent. Helpers will never post or make changes to your accounts without your explicit consent, ensuring you have full control over actions taken. No third party has access to your data, which remains exclusive to your workspace and is securely stored. Additionally, your data is not used to train AI models, but only to personalize your experience.

Why should I use an AI helpdesk agent?

An AI helpdesk agent can streamline your customer support by handling routine inquiries, allowing your team to focus on more complex issues. This efficiency not only saves time but also enhances customer experience, ensuring that help is available whenever it's needed.

Who is your AI helpdesk agent?

Our AI helpdesk agent is a trained specialist designed to assist with customer inquiries efficiently. With insights from numerous interactions, it provides knowledgeable and empathetic support, ensuring your customers receive timely and accurate responses. This agent operates continuously, enhancing your customer service capabilities.