Cassie
(Customer Support)
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Your customer support genius, on AI.

Cassie

Meet Cassie. The AI-powered customer support specialist who never sleeps. Trained with insights from thousands of customer interactions to ensure your customers always leave satisfied.

Cassie can respond to your customer emails, answer customer chats, create product manuals and FAQs.

Armed with a database of best practices and common resolutions, Cassie operates like your most reliable support team member.

Available at all times. On your command

Type your request and start completing tasks in seconds, not hours.

With Cassie, handle thousands of customer interactions seamlessly. From drafting precise emails to answering customer chats, nothing is beyond her capability.

Cassie, respond to a difficult customer question.

Cassie, generate a report on last month’s customer support metrics.

Cassie, update our product manual.

Cassie, respond to a comment on our page.

Cassie, what should we add to our FAQ based on recent customer inquiries?

Cassie, automate responses to common questions in our customer chat.

Cassie works tirelessly behind the scenes, ensuring your customer support runs smoothly and efficiently. Just ask and consider it done.

Caring, dedicated, a master of multitasking.

A surprising thing about Cassie...

Can process over 1,000 customer queries in under an hour.

Expertise
Creating Email Responses
Responding To Chats
Product Information
Writing FAQs
Reporting and Metrics
Cassie’s hidden talent is...

Fluent in customer satisfaction — I can turn any frown upside down!

Hobbies
💌 Drafting the perfect responses
📘 Updating manuals
🌟 Boosting customer satisfaction
🎧 Listening to customers
Cassie’s ideal evening looks like...

Quietly refining knowledge bases and streamlining support responses for clients

Cassie knows the ins and outs of customer support like no one else. Let Cassie take the night shift, every night.
Built on expert knowledge

The AI-powered customer support that truly gets it.

Cassie has been trained on extensive real-world customer service exchanges, making her more knowledgeable than many seasoned professionals

Up to

3x

more accurate results than regular ChatGPT*
Powered by

GPT-4o

the most powerful LLM currently available*
More than

23,567

additional data-points for better results*
Up to

9ms

average message response time*

Empowered by your Brain AI.

Your unique knowledge. Cassie's expertise. Combined into one.

Web

AI brain can get your website information

Files

you can upload your files and documents to AI brain

Snippets

answer questions about your unique business

You can add your knowledge to your AI brain at any time, simply select what you want to add.

Your knowledge.
At the core of everything.

Feed your brain. Answer questions about your brand for more unique results.

Add your files. From special instructions to books. All fed into your AI brain.

Your brain, used across tasks. Enable all your AI employees to provide better results.

Simply switch on or off. Stay in control your of how helpers use your data.

Make your helpers even smarter with the AI brain. This way, helpers can do work specific for your brand, without manual work.

The more you feed, the better the results. As helpers progress, they will ask for more information. The more information they have, the better the outcomes.

But wait, there’s more.

Unlock more power with Power-Ups

Cassie can automate your work  even more with power-ups. Power-ups can enable Sintra helpers to connect to platforms or do more, with less.

Power-Ups available for Cassie

Sintra Customer Support ReportIntroduction:

This report compiles customer feedback received through various channels including email, phone calls, and social media interactions for Sintra, a Lithuanian-based software development company specializing in AI based products. silk sleep products. The period covered is from the company's establishment in January 2023 to the present.Feedback Summary:Product Satisfaction:The majority of feedback (over

Support Report Generator can generate a support report based on your information

Hello there,

Thank you for reaching out and for offering such a valuable opportunity to optimize our Facebook and Instagram advertising through your Meta Pro Team. We're always on the lookout for ways to enhance our online presence and reach our target audience more effectively, making this offer particularly interesting to us.Before we proceed, I have a few questions:Could you please provide more details on what the set of calls with a Technical Pro entails? Specifically, we're interested in knowing how these calls are structured and the expected duration.

Customer Email Responder can respond to customer emails based on your Brain AI information

Hello! Thanks for reaching out. Our operating hours are Monday to Friday, from 9:00 AM to 5:00 PM. If you have any questions or need assistance outside these hours, feel free to drop us an email at help@sintra.ai, and we'll get back to you as soon as we're back in. Have a wonderful day! 😊

Customer Chat Responder can respond to chat requests from customers based on your Brain AI

Hey there! Absolutely,

I'd be glad to help. When you buy four silk pillowcases, you'll get 15% off each, dropping the price to €33.99 per piece. Plus, you'll enjoy free shipping and a special gift with your purchase. To grab this deal, just add four pillowcases to your cart, and the discount will be applied automatically. If you have any more questions or need assistance, just drop us a message. Happy shopping! 😊🛍️

Comment Responder can respond to comments instantly

User Guide for Sintra AI

Welcome to your Sintra AI, the intelligent solution designed to simplify and optimize your daily tasks. This guide will help you get started, understand its features, and ensure safe operation.Sintra AI is equipped with advanced algorithms capable of: - Automating routine tasks - Analyzing data for insights - Assisting in decision-making

Product Manual Generator can generate a product user guide for your product

Welcome to our FAQ section.

Q: What is the density of your pillowcases? A: Our pillowcases have a 19 density, which ensures a balance of durability and luxury.Q: Can you explain the thread count for your pillowcases? A: Certainly! Our pillowcases feature a 300 thread count, providing a smooth and comfortable feel.  **Q: Do your pillowcases come with a zipper?** A: Yes, they come with a hidden zipper for a seamless look and easy use.

FAQ Generator can create an FAQ for your brand or product

All Sintra Employees are seamlessly integrated into one single hub for quick access to your favourite co-workers. Simply select your helper and task away.

Each helper is available by simply starting a chat. You can ask your helpers anything you need help with and get instant response.

Use Power-Ups easily. Simply adjust a few parameters and run the power-up for even more powerful automations.

Fill your Brain AI at any time. Add extra knowledge, fill your brand info and let your helpers learn from you even more.

So, what can
Cassie  do for you?

Cassie can

complete a variety of customer support tasks

Cassie can

connect with six unique power-ups,

Cassie can

do work in more than 150 languages,

Cassie can

use your knowledge across all your tasks,

Cassie can

do it all, in one easy-to-use platform

So you won’t need to worry about customer support, ever again.

So that’s Cassie.

Cassie

Your support genius, on AI.

Buy now
Zero risk: 14-day money-back guarantee

Smarter than experts. Trained on hundreds of thousands of unique data points.

Available at all times. Chat and get replies instantly. Never gets tired, always delivers on time.

Go global. Talk and complete your work in over 150 native languages.

Fun to use. Made for non-techies. Easy-to-use interface that anyone can get started with.

Power-ups. Unlock more power with powerful automations that can connect to more platforms.

Brain AI.  Link websites,  files and share core knowledge across all your helpers.

Things to love about Sintra

Guarantee

Each Sintra Helper comes with a 14-day money-back guarantee.

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Support

Our team works 24/7 and can answer any question you have about Sintra.

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Privacy

We take your privacy seriously.  Learn more about our privacy policy.

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