Affiliate Agrement

Last Updated: 2025-11-04

This Affiliate Program Agreement (“Agreement”) sets out the terms between playOS, Inc., legal entity code: 2912258, with a registered address at 8 the Green, Ste A, Dover, Kent, DE 19901, the USA (“playOS, Inc.”, “we”, “us”, or “our”), and You, the person or entity participating in the playOS, Inc. Affiliate Program (“you”, “your”, or “Affiliate”).

By submitting your application to join the Affiliate Program and by using any tracking links, promotional materials, or tools provided through our affiliate platform, you confirm that you have read and agree to these terms. Participation in the program is only permitted if you fully accept and comply with this Agreement. 

This Agreement governs how you may promote playOS, Inc.’ services and earn commission on eligible referrals. It also outlines the responsibilities of both parties, the conditions for earning and receiving payments, and rules around branding, compliance, and termination.

playOS, Inc. may update or modify this Agreement at any time by posting the revised version on its website or notifying affiliates by email. Continued participation in the Program after such changes go into effect will be considered your acceptance of the updated terms. If you do not agree with the changes, you may terminate your participation at any time.

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The Affiliate Program currently covers the following services:

• Sintra.ai;

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Additional services may be included in the Affiliate Program at playOS, Inc. discretion.

Your electronic acceptance of this Agreement indicates that you have read, understood, and agreed to be legally bound by its terms and all related documents, including playOS, Inc. Privacy Policy and Terms of Service, which are incorporated by reference.

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1. Enrollment in the Affiliate Program

1.1. To join playOS, Inc. Affiliate Program, you must submit a valid application through the official Affiliate Program page at Impact.com.

1.2. You are required to provide accurate, truthful, and complete information during the application process. This includes your name or business name, contact information, promotional methods, payment details, and any other information reasonably requested by playOS, Inc.. You must not use pseudonyms, misrepresent your identity, or attempt to conceal your contact details.

1.3. You are responsible for updating your contact, payment, and account information immediately if any changes occur during your participation in the Program. Failure to maintain accurate information may result in delayed payments, suspension, or removal from the Program.

1.4. Once your application is reviewed, you will be notified of acceptance or rejection via email (or Impact.com platform). playOS, Inc. reserves the right to approve or deny any application at its sole discretion and is not obligated to provide a reason for rejection.

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2. Affiliate Rights and Obligations

Subject to playOS, Inc.’ acceptance of your participation in the Affiliate Program and your ongoing compliance with this Agreement, you agree to the following obligations and representations:

2.1. Use of the Promotional Materials. playOS, Inc. will provide you with promotional tools, including banners, links, and other creative assets (collectively, “Affiliate Links”), which may be placed on websites or media owned or controlled by you, in your email campaigns, or within other approved online channels (“Media”).

You agree:

• Not to modify, alter, or obscure the appearance, functionality, or destination of any Affiliate Link.
• Not to apply or deploy cookie-stuffing techniques, hidden frames, or forced redirects to generate affiliate attribution without informed end-user consent.
• To only use coupons, promo codes, or discounts explicitly issued via the Affiliate Program or pre-approved in writing by playOS, Inc..

Violations of these requirements will be considered a material breach and may result in immediate termination and forfeiture of any unpaid commissions.

2.2. Affiliate Conversion. An “Affiliate Conversion” or “Conversion” is defined as a purchase that satisfies all of the following:

• The end-user clicks your Affiliate Link and is tracked by the Impact.com system as the final referring source within the allowed referral window (30 days).
• The user is a real, unique person, not a bot, crawler, or artificial traffic source.
• The user completes all required onboarding fields and selects a paid playOS, Inc. plan during the same session or within the referral window.
• The user’s subscription remains active and is not cancelled or refunded during the eligible evaluation period (14 days).
• The purchase is not determined by playOS, Inc. to be fraudulent, invalid, or a duplicate.

playOS, Inc. reserves the right to disqualify or claw back commissions tied to users that do not meet these requirements.

2.3. Payment & Payout Conditions. 

Affiliate commission payouts will be processed by Impact, in accordance with their payment terms, schedules, and payout methods. playOS, Inc. will no longer directly issue payments. All commissions, payment thresholds, currencies, and payout timing will follow Impact’s standard payment procedures, which may include options such as ACH, PayPal, or other available methods supported by Impact. It is the Affiliate’s responsibility to maintain accurate and up-to-date payment and tax information within their Impact account. playOS, Inc. is not responsible for delayed, failed, or misdirected payments arising from inaccurate, incomplete, or outdated information provided to Impact. playOS, Inc. and/or Impact reserve the right to adjust, withhold, or reverse commissions in the case of chargebacks, fraud, subscription cancellations, tracking discrepancies, or other violations of program terms. All processing or transfer fees related to payouts are borne by the Affiliate, as outlined in Impact’s payment policies.

2.4. Compliance with Laws. You agree to comply at all times with:

• Applicable local, EU, and international laws and regulations;
• Data protection laws such as the GDPR, ePrivacy Directive, CAN-SPAM, CCPA, and other relevant frameworks;
• Any industry-specific rules for digital marketing, affiliate disclosure, and advertising standards.

You are also responsible for implementing and maintaining a privacy policy on your Media that clearly discloses affiliate tracking, cookie use, and data collection practices in line with applicable law.

2.5 Intellectual Property and Brand Use. You must not:

• Use playOS, Inc.’ (including Sintra) name, brand, or trademarks in domain names, paid search ads, social media handles, or deceptive profiles without prior written consent;
• Create or promote content that falsely implies an official relationship, endorsement, or joint venture with playOS, Inc.;
• Reproduce, alter, or publish playOS, Inc.’ intellectual property without permission.

2.6. Prohibited Content and Practices. Your Media must not:

• Contain or promote illegal, harmful, offensive, or misleading content;
• Target individuals under the age of 18;
• Impersonate playOS, Inc., simulate our website or product UI, or otherwise deceive end-users;
• Display, suggest, or imply that playOS, Inc. endorses unrelated or inappropriate services; 
• Promote or link to adware, spyware, or other software that installs without express user consent.

2.7. Monitoring and Cooperation. playOS, Inc. reserves the right to:

• Audit or monitor your Media at any time to assess compliance with this Agreement;
• Require changes to content, placement, or tracking methods as a condition of continued participation;
• Suspend commissions or deactivate accounts found in violation.

You agree to cooperate fully with any compliance request or investigation.

2.8. Public Statements. You agree not to make, publish, or promote any statements about playOS, Inc., its products, pricing, or business model that contradict our official materials or cause reputational harm. Affiliates may not mislead users about the nature of their relationship with playOS, Inc..

2.9. Account Security. You are solely responsible for safeguarding your login credentials and securing access to your affiliate account. playOS, Inc. is not liable for any losses or misuse resulting from unauthorized access caused by your failure to maintain account security.

2.10.Authority and Accuracy. You represent and warrant that all information provided in your Affiliate Program application is accurate, complete, and not misleading. You affirm that you have the legal authority to enter into this Agreement and act on behalf of any represented entity.

2.11. Commitment to Accuracy in Advertising. You are solely responsible for the claims made in your promotional content. You must be able to substantiate any statements, statistics, or offers and fulfill any promises made to end-users. Misleading marketing may result in immediate termination.

2.12. Consent for Tracking and Software. You agree to provide clear, visible disclosure to users regarding any cookies or tracking mechanisms deployed. You must obtain affirmative consent before installing software, scripts, or cookies on any device. Hidden or automatic tracking is prohibited.

2.13. Content Maintenance and Link Management. If playOS, Inc. updates its branding, offers, or tracking URLs, you are responsible for removing outdated content or replacing broken links immediately upon request. You agree to maintain working, policy-compliant promotional materials at your own expense.

2.14. Competitive Conduct and Reputation. You agree not to publish false, harmful, or disparaging information about playOS, Inc., its team, services, or affiliates.

2.15. Platform and Network Compliance. You are required to follow all applicable terms and policies of any third-party platforms you use to promote playOS, Inc., including but not limited to: email service providers, social media networks, ad networks, and affiliate marketplaces.

2.16. Privacy Compliance. You must maintain a publicly accessible, legally compliant privacy policy that clearly explains your use of affiliate links, cookies, and any data-sharing that occurs as part of your marketing activities.

2.17. Offer-Specific Terms. If playOS, Inc. offer time-limited campaigns, promotions, or bonus incentives through the Affiliate Program, you agree to represent them accurately and remove or update promotional materials promptly when offers expire.

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3. playOS, Inc.’ Rights and Obligations

Subject to playOS, Inc.’ approval of your application and continued compliance with this Agreement, playOS, Inc. agrees to:

3.1 Affiliate Tools and Tracking. playOS, Inc. will provide you with a unique Affiliate Code, tracking-enabled links (“Affiliate Links”).
When a user clicks an Affiliate Link, playOS, Inc. will place a tracking cookie on the user’s device to identify the referral and attribute any eligible actions (sign-ups or purchases) to your account.

You must not:

• Implement cookie stuffing, forced redirects, or auto-triggered tracking methods;
• Use altered, broken, or misdirected links;
• Promote or apply unauthorized promo codes or discounts;
• Alter the appearance or technical function of the Affiliate Links without our written consent.

Violation of these terms constitutes a material breach and may result in termination and the withholding of commissions.

3.2. Commission Eligibility. playOS, Inc. agree to track and compensate you for Qualified Actions. A Qualified Action is defined as a completed, valid purchase of a paid playOS, Inc. plan made by a new user who:

• Was referred via your Affiliate Link and within the referral window (30 days);
• Is not a bot, duplicate, or fraudulent account;
• Submits required onboarding and billing details;
• Does not cancel or refund the subscription within the first 14 days.

playOS, Inc. is not obligated to pay commissions for accounts that were referred outside the allowed tracking conditions, from the same IP/device as the affiliate, or through other manipulative means.

3.3. Payout Conditions. playOS, Inc. will issue commission payments only in accordance with the requirements outlined in section 2.3. playOS, Inc. reserves the right to reverse, deduct, or offset commissions in cases of chargebacks, refunds, fraud, or tracking manipulation.

3.4. Tracking Disputes. playOS, Inc. uses its internal tracking system to determine whether a referral qualifies for a commission. In the event of discrepancies between playOS, Inc.’ tracking records and third-party tools used by the Affiliate, playOS, Inc.’ data shall prevail.

Any commission disputes must be submitted in writing with full details within thirty (30) days of the payout. Failure to dispute within this period constitutes acceptance of the payout amount as final.

3.5. No Liability for End-User Payments. playOS, Inc.’ obligation to pay Affiliate commissions is contingent upon receipt of actual payments from the referred customer. If a customer fails to complete a transaction or reverses payment, playOS, Inc. has no obligation to compensate the Affiliate.

playOS, Inc. will not be liable to you with respect to any failure by you or someone you refer to using Special Links or incorrectly type your Affiliate Code, including to the extent that such failure may result in any reduction of amounts that would otherwise be paid to you pursuant to these terms.

playOS, Inc. has the right to monitor your website or social networks at any time to determine if you are following the terms and conditions of this document.

3.6. Fraud Investigation Rights. We reserve the right to review all transactions for possible fraud. During investigation of potential fraud or Terms violations, we may withhold payment of any balance for up to 180 days while we investigate and verify compliance with this Agreement and applicable laws.

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4. Payments and Refunds

4.1 Commission Eligibility. Subject to the terms of this Agreement, you are eligible to earn commissions for each Affiliate Conversion generated through your valid Affiliate Link, provided that:

• The referred user is a new customer who has not previously signed up for playOS, Inc. services;
• The user's subscription is confirmed as paid, active, and not canceled, refunded, or flagged as fraudulent during the first 45 days.

playOS, Inc. is under no obligation to pay commissions for any actions that fall outside of these parameters, including self-referrals, referrals from your own device or IP address, or automated/bot activity.

4.2. Commission Structure. The commission is split as follows:

• Platform & Offer Terms. Commissions are governed by the then-current offer (the “Offer Terms”) published on the Impact affiliate platform for playOS, Inc. The Offer Terms specify rates, eligibility rules, attribution windows, and payment timing.
• Rates. Unless expressly stated otherwise in the Offer Terms, commissions are    30% of the net sale on the initial purchase by a Qualified Referral, plus 15% recurring commission on each subsequent, eligible renewal payment made by that same customer while (a) the customer remains active and (b) you remain enrolled and in good standing in the Affiliate Program. “Net sale” excludes taxes, duties, discounts, refunds, chargebacks, credits, and payment processing fees.
• Variability & Changes. Because offers on Impact may vary by campaign and region, your applicable rate is the one shown in the Offer Terms at the time of the tracked transaction. playOS, Inc. may update, replace, or discontinue any Offer Terms with 1 day’s notice by updating the offer on Impact (or via written notice through Impact). Continued participation after such an update constitutes acceptance of the new terms.

4.3. Referral Attribution & Tracking. playOS, Inc. uses a last-click attribution model within a 30-day Referral Window.

Commissions are awarded only when your Affiliate Link is the final referring source before conversion.

You acknowledge that all referral tracking is determined solely through playOS, Inc.’ internal systems and tracking tools. If tracking is blocked, disabled, overwritten, or tampered with, no commission shall be awarded.

4.4. Payout Conditions. playOS, Inc. will issue commission payments only in accordance with the requirements outlined in section 2.3. 

playOS, Inc. processes payouts within 45 days of a valid request, unless your account is under review for fraud, policy violation, or other compliance issues.

4.5. Chargebacks & Reversals. If a Qualified Referral cancels their subscription, receives a refund, or initiates a chargeback, any previously paid commission related to that transaction may be deducted from your future payouts or offset against your affiliate balance.

playOS, Inc. reserves the right to claw back commissions in cases of:

• Fraudulent or misleading marketing practices;
• Breach of this Agreement;
• Use of unauthorized discount codes or affiliate IDs;
• Referred customers failing to meet the Program’s criteria.

4.6. Disputed Commissions. If you believe a commission has not been properly credited to your account, you must submit a written dispute within thirty (30) days of the transaction date. Include relevant documentation and a clear description of the issue. Disputes submitted beyond this period will not be considered.

4.7. Inactive Accounts. If your account remains inactive (i.e., no new Qualified Referrals) for twelve (12) consecutive months, your affiliate status may be revoked, and your account marked dormant. Commissions unclaimed for more than twenty-four (24) months will be forfeited.

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5. Termination and Modification

5.1. Voluntary Termination. Either you or we may end this Affiliate Program at any time, with or without cause, by giving the other party a written notice. Written notice shall be in the form of an email.

5.2. Termination for Violations. If you fail to follow the terms and conditions of this document, we reserve the right to terminate your participation in the playOS, Inc. Affiliate Program. We will do everything possible to contact the Affiliate prior to the ban. However, we reserve the right to eliminate any violator from our Affiliate Program without prior notice, and on the first occurrence of such prohibited behavior.

5.3. Modification Rights. playOS, Inc. reserve the right to change these terms at any time. If we decide to change this document, we will post changes on this page. All changes are effective immediately upon posting, and we suggest that you check these terms periodically. Affiliates have 10 business days from the posting of Terms modifications to object and terminate their account. Continued participation after this period constitutes acceptance of the modified terms.

5.4. Post-Termination Obligations. Upon termination, Affiliate must remove all playOS, Inc. promotional materials, links, logos, and branding within 3 business days. This obligation survives the termination of this Agreement.

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6. Promotional Restrictions

6.1. Email Marketing Guidelines. "Spamming" or unsolicited commercial emails are unacceptable to us and could cause damage to our name. You may send emails to your users to promote playOS, Inc. as long as the recipient is a customer or subscriber of your services or website, and recipients have the option to unsubscribe. At all times, you must clearly represent yourself as independent from playOS, Inc.. If it comes to our attention that you are promoting us in a wrong way, we will consider that cause for immediate termination of your participation in the playOS, Inc. Affiliate Program.

6.2. PPC and Trademark Restrictions. Affiliates that bid in their pay-per-click campaigns on keywords such as playOS, Inc., https://sintra.ai/, sintra.ai, and/or any similar or misspelt alterations of these, will be considered trademark violators and will be banned from the playOS, Inc. Affiliate Program.

6.3. Advertising Restrictions. Affiliates shall not use any online advertising services (i.e. Google Ads, Bing Ads, etc.) to promote playOS, Inc. or act on our behalf, or use any technologies to abuse our Affiliate Program, including, but not limited to, an application that causes the overwriting of affiliate commission tracking cookies; intercepts searches to redirect traffic through an installed software; set commission tracking cookies through loading of playOS, Inc. site in iFrames, hidden links and automatic pop-ups that open sintra.ai’s site, etc.

6.4. Direct Linking Prohibition. Affiliates shall not run ads leading directly, or redirecting automatically, to the www.sintra.ai website or any subpages or subdomains, including affiliate links such as www.sintra.ai/a/xxyyzz.

6.5. Content Promotion. Affiliates are permitted to use advertising methods to drive traffic to their own content or offerings, including courses and related materials. However, affiliates are strictly prohibited from using these advertising methods to directly promote or link to www.sintra.ai or any destination that falls under the restrictions outlined in the playOS, Inc. Affiliate Program.

6.6. Self-Referral Prohibition. Affiliates are strictly prohibited from referring their own businesses solely to earn commissions. Referrals must be genuine and involve external entities that align with our objectives. Violation of this provision may result in account suspension, termination, and forfeiture of pending self-referral commissions.

6.7. Coupon and Incentive Restrictions. Affiliates are prohibited from promoting or advertising playOS, Inc. on coupon, deal, or discount websites, or on Get Paid to Click or other incentivized platforms. Additionally, affiliates may not display any offer code on publicly accessible pages or use methods like "click to display" to reveal an offer code. Affiliates are also strictly prohibited from creating, distributing, or promoting any discount codes, coupons, or promotional offers for playOS, Inc.; services unless explicitly authorized in writing by playOS, Inc..

6.8. Sub-Affiliate Networks. Affiliates are prohibited from creating or participating in any third-party networks or sub-affiliate networks without the express written permission of playOS, Inc..

6.9. Fraudulent Traffic. Affiliates shall not use or encourage any means of delivering fraudulent traffic, including but not limited to: the use of bots, toolbar traffic, cookie stuffing, false or misleading links, pay-to-click, banner exchanges, click exchanges, PPV advertising, pop-ups/unders, or any other incentivized platforms.

6.10. Link Transparency. Affiliates shall not mask their referral sites or use deceptive redirecting links. Affiliates shall not use link cloaking, masking techniques, or any technology to hide traffic sources or promote on websites not explicitly listed in their affiliate profile.

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7. Content Integration and Approval

7.1. Content Submission for Approval. If you are an influencer, content creator, or promotional partner creating original media that references playOS, Inc. (including but not limited to videos, blogs, podcasts, or webinars), you must submit the content to playOS, Inc. for pre-publication review at least 48 hours in advance.

7.2. Revision Process. playOS, Inc. reserves the right to request up to two rounds of factual accuracy corrections before you may publish the content. You agree to implement all reasonable corrections in good faith and to avoid publishing inaccurate or misleading representations of the playOS, Inc. brand, services, features, or performance.

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8. Confidentiality

Each party may receive non-public, proprietary, or confidential information (“Confidential Information”) from the other. This includes, but is not limited to: affiliate commission rates, marketing strategies, internal processes, pricing models, roadmap information, or any material explicitly marked as confidential or that a reasonable party would understand to be confidential based on its nature or the circumstances of disclosure.

You agree to:

• Maintain the confidentiality of all Confidential Information received from playOS, Inc.;
• Use such information solely for purposes of fulfilling your obligations under this Agreement;
• Not disclose any confidential information to third parties without playOS, Inc.’ prior written consent.

This obligation shall survive for five (5) years following the termination of your participation in the Affiliate Program.

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9. Indemnification

You agree to indemnify, defend, and hold harmless playOS, Inc., its officers, directors, employees, affiliates, and agents from and against any and all claims, losses, liabilities, costs, damages, and expenses (including reasonable attorney’s fees) arising out of or relating to:

• Your violation of this Agreement;
• Any breach of applicable law or regulation (including data protection laws, advertising laws, or export controls);
• Infringement of any third-party rights, including but not limited to intellectual property, privacy, or publicity rights;
• Breach of any sanctions compliance requirement;
• Any claims made by end-users or other third parties arising from your marketing practices or promotional content.
• playOS, Inc. reserves the right to assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate fully as reasonably requested

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10. Limitations of Liability

10.1. Disclaimer of Damages. To the fullest extent permitted by applicable law, playOS, Inc. shall not be liable to you for any indirect, incidental, consequential, special, punitive, or exemplary damages, including, without limitation, lost profits, loss of goodwill, business interruption, or anticipated business outcomes - even if advised of the possibility of such damages.

10.2. Liability Cap. playOS, Inc.’ total cumulative liability for any claims arising out of or relating to this Agreement, regardless of legal theory or form of action, shall not exceed the total amount of commissions paid to you by playOS, Inc. under this Agreement in the twelve (12) months preceding the event giving rise to the claim.

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11. Miscellaneous Provisions

11.1. Effective Date and Term. This Agreement becomes effective on the date you are accepted into the Affiliate Program and shall remain in force until terminated by either party in accordance with Section 6 (Termination).

11.2. Governing Law and Jurisdiction. This Agreement shall be governed by and construed in accordance with the laws of the US, without regard to its conflicts of law provisions. Any legal action or proceeding arising under this Agreement shall be subject to the exclusive jurisdiction of the State of Delaware, USA, unless otherwise agreed in writing.

11.3. Entire Agreement. This Agreement, together with any supplemental documents referenced herein (including the Data Processing Addendum and playOS, Inc. Privacy Policy), constitutes the entire agreement between you and playOS, Inc. with respect to the Affiliate Program and supersedes all prior communications, understandings, or agreements.

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