AI social media sentiment analysis with theme clustering
Our AI social media sentiment analysis clusters comments by theme across every platform so you see what people actually praise and complain about, not just polarity scores.
Marketing Plan
Trusted by leading teams worldwide
Why cross-platform sentiment is more useful than single-platform.
Sentiment about a brand or product shows up across every platform but the conversations differ. TikTok comments are quick reactions. LinkedIn comments are considered takes. X replies are punchy hot takes. Looking at one platform misses the full picture. Our AI runs sentiment analysis across all your connected platforms, clusters by theme, and surfaces the cross-platform patterns: themes that appear everywhere, themes specific to one platform, emerging issues. The theme-level clustering is what makes the analysis actionable. Positive-negative scores tell you nothing. Theme clusters tell you what to fix and what to lean into.
Running cross-platform sentiment in four moves
Soshie can summarize all the information you provide to it.
From scheduling your week to writing content and responding to messages, Sintra’s AI Agents
Key Generation Features of Soshie
eCommerce Manager
Drives online sales growth through strategy, data, and innovation.
Business
Strategist
Shapes company direction through analysis, planning, and vision.
Customer
Support
Ensures client satisfaction by resolving issues quickly.
Data
Analyst
Transforms raw information into insights guiding business decisions.
Theme clustering across every connected platform.
Single-platform sentiment tools miss cross-platform patterns. Our AI runs analysis across all your connected platforms, clusters comments by theme, and shows where each theme lives loudest. Theme-level analysis turns "60 percent positive" into "people praise the support team and complain about shipping delays."
Who reaches for the AI social media sentiment analysis
Brand teams monitoring perception
Brand teams tracking sentiment about their brand across every social platform. Our AI surfaces themes early so the team responds before issues spread.
Product teams listening to customer feedback
Product teams using social media as a customer feedback channel. Our AI clusters the feedback themes so product priorities reflect what customers actually complain about.
PR and comms teams managing crisis response
PR teams monitoring sentiment during crisis response or launch periods. Our AI catches negative themes early enough for the team to respond before the story shifts.
Power-Ups
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Helpers of the month, every month.
With over 40,000 entrepreneurs from more than 100 countries, Sintra is the world’s leading provider of business automation tools and AI-powered solutions, including AI for marketing, AI for customer support, and more. Sintra supports businesses at every stage of their AI implementation journey, from initial pilot phases to scaling and optimizing AI initiatives.
I can’t recommend SintraAI enough. It’s like having a personal business coach 24/7, mapping out steps to grow my company and clarifying my priorities. I feel a renewed sense of focus and control every day.
December 29, 2024 • Socrate Concepcion • US
Each AI bot tackles my to-do list, from scheduling tasks to crawling my website for SEO tips. I love how it set up calendar reminders for all my commitments. Sintra.ai is well worth every penny, especially for a busy single-person business.
December 14, 2024 • Jennifer Glenn • US
As an entrepreneur launching a new venture, Sintra.ai has made a real difference. The AI assistants are like personal staff I can rely on. And whenever I needed support, the team was on point. A must-try for any budding business!
December 21, 2024 • Custódio Barreiros • HU
I once had a large team, and although I loved my helpers, they needed constant motivation. With Sintra, there’s no drama, just new ideas that I can simply accept or reject. It’s a huge relief—100% recommended.
December 26, 2024 • Holly Wehde • US
Hiring Sintra was a great decision for my struggling boutique. They handle social media posts, guide my ads, and even offered a solution for double social media pages. Now I can focus on my inventory and customers.
December 17, 2024 • Michele Davis • US
Signed up for Sintra X—it felt overwhelming at first, but once it understood how I think, it turned into a creative powerhouse. Support is top-notch, and the daily integrations impress me.
Dec 10, 2024 • Sami Liftoff • US
I’m not usually one to give top marks, but once I got comfortable with Sintra’s 12 helpers, I was blown away by their efficiency. They churn out so many analytical ideas I have to pause and digest them. It’s sometimes overwhelming, but in a good way.
December 29, 2024 • lars • DK
Sintra integrates with all my favorite tools and these little helpers automate my tasks in a huge way. They actually learn my company’s style day by day. It’s a massive step up from generic AI chats.
December 30, 2024 • Michelangelo • IT
My life is simpler with Sintra. It handles content creation, next steps, brainstorming, and copy. I highly recommend it if you want to free up mental space for what truly matters in your business.
December 28, 2024 • Lionel D'Alvia • US
My “team” in Sintra knocks out tasks like magic, offering fresh ideas for efficiency and better customer outreach. It’s a relief knowing I have AI assistants ready to go around the clock.
December 31, 2024 • Kat Angelica • US
I’ve only been using Sintra for a couple of weeks, but the experience has been great—especially with the social media bot reaching out to me with new ideas. The pull model feels super proactive and makes me more confident in my daily tasks.
December 30, 2024 • Bayan Qandil • US
I challenge anyone to compare other platforms to Sintra.ai and their staff—you won’t find a better customer experience. Everyone is professional, responsive, and genuinely cares about helping. Truly top-notch!
December 28, 2024 • Timothy Montjoy • US
This platform helps me like a full-time employee would. As a startup, I can’t afford extra staff, so Sintra stepped in to handle complex tasks and free me up for big-picture thinking.
December 28, 2024 • Jules Kincaid • US
I’m juggling multiple hats in my business, and these 12 AI “helpers” lighten the load. They even crack jokes and celebrate milestones with me! I saved thousands in consultant fees by letting Sintra handle SEO and content tasks.
December 30, 2024 • Michelle Smith • US
This platform helps me like a full-time employee would. As a startup, I can’t afford extra staff, so Sintra stepped in to handle complex tasks and free me up for big-picture thinking.
December 24, 2024 • Domanic R.H • US
So that's Soshie.
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Sentiment analysis questions
What brand and PR teams ask.
How many platforms can our AI cover?
Up to 5 connected platforms simultaneously.
Does our AI handle multiple languages?
Yes. Comments in any language get analyzed and themes surface in the language you set.
Can our AI compare sentiment to competitors?
Yes for public competitor data on the same platforms.
How often should I run cross-platform sentiment?
Monthly for steady monitoring. Weekly during launches or crises.
Will the report include sample comments?
Yes. Each theme includes 3 to 5 representative comments.
Can our AI track sentiment over time?
Yes. Save the analysis and re-run. Our AI shows how each theme's sentiment moves over time.
